Frequently Asked Questions

Here are some of our most frequently asked questions. If there is anything that we haven’t managed to answer, please feel free to drop us an email at info@adventureparcsnowdonia.com

You will get around 55 minutes in the water. Surf lessons are 90 mins in total with approx. 30 mins of that spent on dry side instruction and five minutes for changeover. Waves sessions are one hour, including a short five minute safety briefing. We recommend that you arrive at least 45 minutes in advance of your wave session to allow plenty of time to check in and change.

For any water-based activity we recommend that you should be able to swim at least 50 metres unaided (approximately two lengths of a standard swimming pool). You should be happy and confident in the water. Please ensure any children in your care meet these criteria too.

Our lagoon generates man-made waves every 90 seconds. To simplify a little bit, an underwater snowplough runs along rails under water in the middle of the lagoon. It creates a consistently powerful dynamic wave. Clever hydrodynamics mean that it simultaneously generates several different wave profiles: beginner, intermediate and advanced. All of the moving parts are enclosed by a mesh tunnel under the central pontoon.

The water temperature varies according to the season. You might expect 8 degrees in March and 20 degrees in August. We recommend winter-weight wetsuits, boots, hoods and gloves in cooler months. Our wetsuit hire is seasonally appropriate.

We don’t add any chemicals to our water – it is cleaned using UV light and filtration. That means we can drain it directly into the River Conwy. It takes around 24 hours to drain.

Booking in advance is highly recommended. Please do not travel to surf with us unless you have checked availability.

Last orders is normally 11pm, but hours will vary according to the season. Please check with us when you book.

We have a limited number of dog-friendly glamping pods and can accept up to two medium sized dogs* per pod. A one-off £15 supplement will apply to your stay if you wish to bring your dog/s. To book a dog-friendly pod, please call our bookings team on 01492 353 123.

We also have a limited number of dog-friendly bedrooms available at the Hilton Garden Inn Snowdonia. We can accept up to two medium sized dogs* per bedroom. A £20 supplement per dog will apply to your stay if you wish to bring your dog/s. To book a dog-friendly room, please call hotel reservations on 01492 353 353.

Please do not leave your dog unattended at any time, including in hotel bedroom or glamping pod. And please note that not all areas of our parc are dog-friendly.

*we define medium sized dogs as being approx. the same size as a Labrador / Border Collie.

We have three different sizes of waves that all run simultaneously in distinct areas of the lagoon. An over-head ‘advanced’ wave, a waist-high ‘intermediate’ wave and the knee-high ‘beginner’ waves.

Surfers on the advanced waves work on a rotation basis (three surfers per advanced wave section, so each surfer catches every third wave) and the wave runs every 90 seconds. Surfers in the beginner bays and on the intermediate waves will get every other wave.

Unfortunately, we do not allow Kayaks or Surf Kayaks onto the Lagoon.

We’re always happy to hear from talented and enthusiastic individuals. Our career opportunities range from surf instructors, lifeguards, retail staff, catering staff, booking and reception staff to engineers, marketeers and accountants. Head over to our jobs page to check out the latest vacancies.

It depends on the level you surf at and whether you visit on a peak price or off-peak price day. Adult wave sessions start at £40 per hour, child from £35. Adult surf lessons start at £60 for 90 minutes, child from £50. Our Adrenaline Indoors activities start at £18, outdoor adventures from £20. Soft play entry is £5 for toddlers aged 2 and under, or £6.50 for children aged 3+. Please check our website here to see a full list of prices.

We offer surfing from age 5+. Children aged 5-7 must be accompanied in the water by a non-surfing adult.

Children aged 8-12 must be accompanied in the water by a non-surfing adult (unless they are in a Groms Lesson, in which case the adult can supervise from the lagoon side.

Adrenaline Indoors activities from age 5+ Explore Outdoors activities from age 3+ Soft play is suitable for babies and toddlers up to children age 10.

No, our waves are made out of pure Welsh rain water. We draw our water from reservoirs in the Carneddau mountains above the Conwy Valley. It passes through a neighbouring hydroelectricity plant before filling our lagoon.

We offer seasonally appropriate wetsuits for hire at £6 per day.

So much! As well as inland surfing, paddleboarding and freshwater swimming on our lagoon, we offer all-weather, all-year adventures including:

Adrenaline Indoors – climbing walls, a parkour ninja trail, netted aerial assault course, extreme slides, bag jumps, a high ropes course and a soft play zone.

Outdoor climbing walls, ‘freefall’ towers and zip line.

Explore Outdoors – pump track, Carver skate bowl, mountain bike hire, and off-site adventures including gorge walking and coasteering.

We offer accommodation in glamping pods, or at the Hilton Garden Inn Snowdonia, and we also offer indulgent lagoon-side relaxation at the Wave Garden Spa.

We have two resturants on site – the Surf Side Bar & Kitchen in the main surf hub building, and Zephyr’s Bar & Grill over at the Hilton Garden Inn Snowdonia.

We always recommend booking in advance, especially if you are visiting during busy times (weekends and school holidays). You can book with our reception team when you arrive on site, or call us on 01492 353 123 to reserve in advance.

For practical reasons you cannot wear glasses / spectacles in the water – they would be washed away by the waves. If you can’t surf without glasses, we recommend you ask your optician about getting some prescription goggles in advance of your visit.

No, parking and entry to Adventure Parc Snowdonia is free. We have always wanted to make the park accessible to anybody who might want to come to watch the surfing, enjoy the atmosphere and have a coffee, drink or a meal. You only pay if you choose to take part in an activity.

Yes! We have two great accommodation options:

Stay over in stylish comfort at the Hilton Garden Inn Snowdonia, with family friendly, accessible and dog-friendly room options available, as well as junior suites.

We offer glamping accommodation, with each glamping pod sleeping up to four people in two single beds and one double. Our glamping pods are heated and come with lighting and plug sockets, but we do not supply bedding, so you’ll need to bring your own.

North Wales is known to many as the ‘Heart of Adventure’. Whilst staying with us at Adventure Parc Snowdonia you are not restricted to on-site activities. There is plenty going on close by including hiking, trail running, climbing, and world-class mountain biking. We are less than 10 miles from the North Wales coastline, which has dozens of beautiful beaches and seaside towns to explore.

Some Adrenaline Indoors activities are suitable from age 5+, but others are only suitable for older children. Please check out individual age limits and other restrictions on the activities pages over at Adrenaline Indoors.

These are our house rules on suitable clothing for Adrenaline Indoors:

Please wear long sleeved tops and trousers.
Trousers should be close-fitting.
No skirts or dresses.
Clean, closed-toe shoes.
No high heels or flip flops.
Long hair must be tied back.
No scarves.
We recommend you remove any jewellery.
No valuables, including mobile phones, cameras and Go Pros.